The products and services for sale in the Bureau Veritas online store include test kits, sampling supplies and data analysis for testing machinery oils, fuels and coolants. Kit costs include:
Sample processing form
Return shipping container for submitting samples to the laboratory
Testing listed in each test kit description
Interpretation and analysis of the test results
Free access to test results and analysis through Bureau Veritas’ exclusive Lube Oil Analysis Management System (LOAMSSM)
Notification by telephone of samples with critical conditions
NOTE: Bureau Veritas retains samples for 10 working days from date of receipt.
Payment for all products, services and applicable taxes and shipping/freight charges is due upon submission of all orders. The Bureau Veritas online store accepts VISA, Mastercard and American Express.
All orders are shipped via Federal Express whenever possible with arrival dates determined by customer location. Our goal is to ship orders all orders from our Customer Care Center within 24-48 hours of receipt. Questions regarding an order may be directed to our Order Entry Department at 1.800.655.4473. Regular business hours are 7 a.m. to 6:30 p.m. CST.
Returns & Refunds
Charges for Bureau Veritas online products and services will be refunded – minus a 20% re-stocking fee – if the product is undamaged, eligible for re-sale and returned within 30 days of receipt by the customer. If an order is shipped in error, the 20% re-stocking fee will not apply.
Bureau Veritas - Oil Analysis (formerly Analysts, Inc.) provides oil analysis, coolant analysis, fuel analysis, and oil testing services through testing labs located in California, Texas, Georgia, Illinois, Canada, Mexico, Spain, The Netherlands, Saudi Arabia, United Arab Emirates, South Africa, Australia, Japan and China. The Oil Analysis division of Bureau Veritas was previously known as Analysts, Inc. The company serves the oil analysis needs of customers worldwide, including the United States, Canada and Mexico and the international markets of Brazil, Central America, South America, Europe, Germany, France, Spain, the United Kingdom / UK, Asia and more.